Privacy Policy

This Privacy Policy explains how FixME (hereinafter "FixME" or "we") collects, uses, and shares your personal information while you use the services provided by FixME ("Services"). By using our Services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not provide us with any information and do not use our Services.

1. Updates to Privacy Policy

FixME reserves the right to update, modify, or revise this Privacy Policy at any time. Any changes will be effective immediately upon publication on our website located at www.gulfengg.com. Please check this page periodically for any updates. Your continued use of our Services after any changes signifies your acceptance of the updated Privacy Policy.

2. Information We Collect

Personal Information: We collect personal information you provide directly, such as your name, phone number, address, email address, and unique identifiers (e.g., CID).
Contact and Account Details: Information related to your interactions with our Services, including past orders, customer service inquiries, and social networking preferences.
Usage Data: Includes IP addresses, browser type, operating system, and usage statistics. We use web analytics tools to track and analyze traffic, which may involve the collection of Non-Personally Identifiable Information (Non-PII), such as your MAC address, device type, and demographic data.
Cookies and Tracking Technologies: We use cookies, pixel tags, web beacons, and similar technologies to enhance your experience and gather data on how you use our Services. You can manage cookies through your browser settings. For more information, visit AllAboutCookies.
Communication Logs: Information from your communications with our support team, including orders and contracts.

3. How We Use Your Information

Service Operation & Improvement:
- Creation and management of user accounts.
- Verification and confirmation of identity.
- Delivery of requested services and products.
Service Security Maintenance:
- Monitoring service usage to ensure security.
- Detecting and preventing fraudulent activity.
- Taking action against suspicious users.

4. How We Keep Your Information Safe & Secure

We are committed to protecting your information by employing industry-standard security measures, including encryption where appropriate, to safeguard your personal data and transactions from unauthorized access, misuse, or modification.

If your personal information is incomplete, outdated, or incorrect, you can request updates by contacting us at fixme-noreply@gulfengg.com. This email address can also be used for inquiries or complaints regarding your personal data or this Privacy Policy. Ensure your account is secure from potential breaches.

5. How You Can Access, Update, or Manage Your Personal Information

6. Information Retention

We will retain your data for as long as your account is active or as necessary to provide you with the Services. If you request deletion of your data, we will retain anonymous information after account deletion. Account deletion requests may take up to 30 days to process.

7. Privacy Policy Amendments

FixME may modify this Privacy Policy at any time by posting a new version on this page or a successor page. The new version will be effective from the date of posting, which will be listed at the top of the page as the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at fixme-noreply@gulfengg.com.